NoticeCustomer Service Center Error
2024-05-29 16:34
Hello Adventurers,
This is CM Eve of <Moonlight Sculptor: Darkgamer>
This is CM Eve of <Moonlight Sculptor: Darkgamer>
We have noticed a Inquiry Ticket Storage Server Error in Customer Service Center from 05/27 (Mon) 16:30 ~ 05/28 (Tue) 11:10 UTC +8, and submitted inquiries have gone missing.
The issue has been fixed after 05/28 (Tue) 11:10 UTC +8, and all later submitted Inquires are normal, but we are sorry to inform you that inquiries submitted between error are lost, and are difficult for us to answer and help Adventurers who have submitted inquiries.
Even if it is a hassle, we would like to ask Adventurers who have submitted inquiries in the set timeframe to re-submit their inquiries through in-game Customer Service.
We are terribly sorry for the inconvenience caused by Customer Service Centre error,
and promise to help and reply to all Adventurers who submit their inquiries again as fast as possible.
Thank You.
-
Notice5/1(Thu) G-Server World Arena Matching Issue2025-05-01
-
NoticeMay Update Preview by KimPD and 2025 2H Plans2025-05-01
-
Notice04/30(Wed) World Arena Error (Fixed)2025-04-30
-
Notice04/30(Wed) Maintenance Extension Notice (Modified)2025-04-30
-
Notice04/30(Wed) Regular Maintenance Notice (Modified)2025-04-25
-
Notice04/22 Ruby Crystal Unavailable upon Opening Chest2025-04-22
-
Notice04/21 Temporary Maintenance Notice (Complete)(Modified)2025-04-21
-
Notice04/21 World Contents and Server Issue2025-04-21
-
Notice04/15(Tue) Login Error Issue (Fixed)2025-04-15
-
Notice04/13(Sun) Issues Occurred and Aftermath Management2025-04-14
-
Notice04/13 Temporary Maintenance Notice (Complete)2025-04-13
-
NoticeGlobal Integrated G-Server Login Error2025-04-13
-
Notice04/13(Sun) World Scramble Disconnection and World Contents Error (Modified)2025-04-13
-
Notice04/16(Wed) Regular Maintenance Notice (Modified)2025-04-11
-
NoticeUnused Server Appearing at Server Selection2025-04-07