NoticeCustomer Service Center Error
2024-05-29 16:34
Hello Adventurers,
This is CM Eve of <Moonlight Sculptor: Darkgamer>
This is CM Eve of <Moonlight Sculptor: Darkgamer>
We have noticed a Inquiry Ticket Storage Server Error in Customer Service Center from 05/27 (Mon) 16:30 ~ 05/28 (Tue) 11:10 UTC +8, and submitted inquiries have gone missing.
The issue has been fixed after 05/28 (Tue) 11:10 UTC +8, and all later submitted Inquires are normal, but we are sorry to inform you that inquiries submitted between error are lost, and are difficult for us to answer and help Adventurers who have submitted inquiries.
Even if it is a hassle, we would like to ask Adventurers who have submitted inquiries in the set timeframe to re-submit their inquiries through in-game Customer Service.
We are terribly sorry for the inconvenience caused by Customer Service Centre error,
and promise to help and reply to all Adventurers who submit their inquiries again as fast as possible.
Thank You.
-
NoticeRed Butterfly Coupon Selection Disappearance Issue2025-12-19
-
NoticeTalorc's Tomb Channel Temporary Expansion Notice2025-12-17
-
NoticeResidence Event NPC Claus Shop Products Sold Out Issue2025-12-17
-
Notice12/14(Sun) A1, A2, A5 Servers Instability Issue Compensation2025-12-15
-
Notice12/14(Sun) A5 Server World Server Issue (Fixed)2025-12-14
-
Notice12/14(Sun) A1, A2 Server Login Issue (Fixed)2025-12-14
-
Notice12/17(Wed) Regular Maintenance Notice2025-12-12
-
NoticeThe Known Bugs of December (12/24 Modified)2025-12-03
-
NoticeDecember Update Preview by KimPD2025-12-01
-
Notice12/03(Wed) Regular Maintenance Notice2025-11-28
-
Notice11/27(Thu) All Servers Temporary Maintenance Notice (Complete)2025-11-27
-
Notice11/19 (Wed) Maintenance Extension Notice (Complete)2025-11-19
-
Notice11/19(Wed) Regular Maintenance Notice (Extended)2025-11-14
-
Notice11/12(Wed) Temporary Maintenance Notice2025-11-11
-
NoticeThe Known Bugs of November (Modified)2025-11-07