[Notice]Customer Service Center Error
2024-05-29 16:34Hello Adventurers,
This is CM Eve of <Moonlight Sculptor: Darkgamer>
This is CM Eve of <Moonlight Sculptor: Darkgamer>
We have noticed a Inquiry Ticket Storage Server Error in Customer Service Center from 05/27 (Mon) 16:30 ~ 05/28 (Tue) 11:10 UTC +8, and submitted inquiries have gone missing.
The issue has been fixed after 05/28 (Tue) 11:10 UTC +8, and all later submitted Inquires are normal, but we are sorry to inform you that inquiries submitted between error are lost, and are difficult for us to answer and help Adventurers who have submitted inquiries.
Even if it is a hassle, we would like to ask Adventurers who have submitted inquiries in the set timeframe to re-submit their inquiries through in-game Customer Service.
We are terribly sorry for the inconvenience caused by Customer Service Centre error,
and promise to help and reply to all Adventurers who submit their inquiries again as fast as possible.
Thank You.
-
Notice05/07(Wed) Regular Maintenance Notice (Modified)2025-05-02
-
Notice5/1(Thu) G-Server World Arena Matching Issue2025-05-01
-
NoticeMay Update Preview by KimPD and 2025 2H Plans2025-05-01
-
EventThe Special Daily Check-In (Modified)2025-05-01
-
Notice04/30(Wed) World Arena Error (Fixed)2025-04-30
-
Shop25/04/30 New Products & Packages2025-04-30
-
EventWaiting for Darkgamer's 600-Day! Hot-Time & Push Gifts (Modified)2025-04-30
-
EventDarkgamer Continues to Progress at 600-Day!2025-04-30
-
Update25/04/30(Wed) Update Patch Note (Modified)2025-04-30
-
Notice04/30(Wed) Maintenance Extension Notice (Modified)2025-04-30
-
Notice04/30(Wed) Regular Maintenance Notice (Modified)2025-04-25
-
Shop25/04/23 New Products & Packages (Modified)2025-04-23
-
Notice04/22 Ruby Crystal Unavailable upon Opening Chest2025-04-22
-
Notice04/21 Temporary Maintenance Notice (Complete)(Modified)2025-04-21
-
Notice04/21 World Contents and Server Issue2025-04-21