NoticeNotice of Compensation for disconnect and Entry Issues in Sol Canyon
2024-05-01 10:00
Hello Adventurers,
This is 《Moonlight Sculptor: Darkgamer》 CM Eve.
Thank you.
First of all, we apologize for the inconvenience caused to adventurers due to the disconnect and entry issues in the Sol Canyon that occurred on April 30th (Tue) at 19:00(UTC+8).
The related issues have been addressed around 20:15(UTC+8) to allow access to Sol Canyon.
However, we would like to inform you that we are extending the season period for further analysis and additional measures.
In light of this, we would like to express our sincere apologies and offer compensation for the inconvenience caused by the disconnect and entry issues to our adventurers.
The compensation plan is currently under discussion, and once finalized, we will notify you again through announcements.
We apologize for not providing a smooth gaming environment and assure you that we will strive harder to prevent similar issues in the future.
Thank you.
-
NoticeNovember Update Preview by KimPD2025-11-01
-
Notice11/05(Wed) Regular Maintenance Notice2025-10-31
-
Notice10/28(Tue) Sol Canyon Reward Chest Disappearance Issue2025-10-29
-
Shop25/10/29 New Products & Packages2025-10-29
-
EventMax. Mythic Available! Shop Event2025-10-29
-
Shop25/10/22 New Products & Packages2025-10-22
-
Update25/10/22(Wed) Update Patch Note2025-10-22
-
EventAdventurers Invitation To The Mysterious and Thrilling Festival!2025-10-22
-
EventReach The Guild Invasion Tiers! Event (Modified)2025-10-22
-
NoticeVersa's Point Missions Issue Notice (Complete)2025-10-17
-
Notice10/22(Wed) Regular Maintenance Notice2025-10-17
-
Notice10/12(Sun) Issues Occurred and Aftermath Compensation2025-10-16
-
Notice10/16(Thu) Temporary Maintenance Notice (Complete)2025-10-15
-
EventWho Claims The Mythic Summon? New Jumping Character Event (Modified 10/22)2025-10-15
-
Shop25/10/15 New Products & Packages2025-10-15