[Notice]Management Process of Recent Issues
2025-03-06 17:00
Hello Adventurers,
This is <Moonlight Sculptor: Darkgamer>.
This is <Moonlight Sculptor: Darkgamer>.
First, we sincerely apologize for the issues that occurred this week with constant inconvenience.
[Mirkhan Reset Issue]
The Mirkhan Tower had issues with being reset on 3/3(Mon), and has been fixed at the 3/6(Thu) Temporary Maintenance.
Moreover, the progress of previous floors has been recovered along with the butterfly used for the tower buffs.
[Ruby Crystal Disappearance Issue]
The Ruby Crystals had issues with disappearing after the 3/4(Tue) Sol Canyon.
This issue has been fixed on the 3/5(Wed) Maintenance, and missing Ruby Crystals have been recovered individually.
We also discovered that certain Ruby Crystals from the Scourge Canyon had been missing after the Maintenance.
These items were also recovered after additional investigation on 3/6(Thu).
These items were also recovered after additional investigation on 3/6(Thu).
[Server Transfer Unavailable Issue]
The Server Transfer had issues with the system error code after the 3/5(Wed) Maintenance.
Postponing the transfer had therefore occurred, and has been fixed at the 3/6(Thu) Temporary Maintenance.
These are the aftermath of the recent issues that occurred, along with the Known Bugs mentioned at the Patch Notes.
We will be striving to provide a much better gaming environment through meticulous maintenance and improvements.
We will be striving to provide a much better gaming environment through meticulous maintenance and improvements.
Furthermore, compensations will be distributed to our Adventurers experiencing discomfort, and they can be obtained until 03/07(Fri) 16:00 UTC+8 through the mailbox.
Item Name | Amount |
Resplendent Summon 11 Selection Chest (Character) | 10 |
Lucky Dice (Event) | 10 |
※ The mail can be received until 03/14(Fri) 22:59 UTC+8 on login, and is stored for 3 days after receiving.
We once again deeply apologize for these issues and will provide much better service in the long run.
Thank you.
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